The doorman of the building I work in hates me. This pains me because he really is a nice guy. He greets everyone who works in the building with a friendly smile and salutation, seeming always to know when and with whom it is appropriate to talk about last night’s game, the weather, the war in Iraq, or even a medical condition. That is, everyone but me. But I have, it seems, only myself to blame.
Things had started out great between us. The first day I reported for work at this building in Kips Bay, he had stopped me in the lobby and asked what business I was interested in visiting. When I told him that I was now working on the 8th floor, his tone changed from one of professional courtesy to that of warm friendship, and he introduced himself to me with a bow: "Carlos is at your service!". Back in those early days, it wasn’t unheard of that he might put his arm around my shoulders as I walked past or even ask me about my weekend—but he was never intrusive. A true professional, he never once crossed the line. He could also tell if I was having a bad day, and would simply smile and nod his greeting from his desk, sensing, correctly, that I might rather be left alone.
And everyone else loved him, too—the rug sellers, the girls from the lingerie manufacturer on two, even the dour Russian women from the nonprofit social services organization on the third floor. En route to and from the office, they would greet him cheerfully like a brother or some old acquaintance. And he would reply in kind, switching easily between English and Spanish—even tentatively trying to pronounce every last consonant in the Russian здравствулте—always extending his hand to shake one stretching out toward his own or to give a quick shoulder massage to some young delivery person. And I enjoyed this warm attention, too.
But things changed between us one morning a few weeks ago. When I was waiting for the elevator that day, Carlos stood up and walked from around his desk and stood in front of me. “Do you think these pants are too short,” he asked, gesturing toward his shoes.
They were, indeed, slightly too short. When he stood up straight, I could still see a hint of his white socks showing between the cuff of his pants and shoe. The cuff should have fallen to the top of his foot, never mind that he should have worn black socks to match his suit. But this was his work uniform and he had to wear a suit like this every day, and since he had to sit behind a desk most of the day, I didn’t really think it made too much of a difference, so I told him. “No, I don’t think so.”
“But don’t you think they’re just a little too short?” he insisted. “I mean, I can see some of my socks.”
“Well, maybe just a little,” I conceded.
“So, you do think they are too short! Man, why didn’t you say so in the first place?!” Carlos was clearly annoyed that I had lied to him. Then, without a word, he spun on his heel and returned to his desk, leaving me to wait for the elevator for the slowest elevator in New York City in silence. I didn’t know what to say. I only told him that I didn’t think his pants were too short to be polite. But why should I have cared at all? He was a grown man after all, and he had sought my advice. I should have told it to him straight: That his pants were too short and that white tube socks looked ridiculous with the suit. But I didn’t, and to this day, I suffer the consequences.
Now, when I come in to work in the morning, my “Good morning!” receives only a nod and a frown in return—even though everyone else continues to receive handshakes, shoulder massages, and pats on the back. Try as I might, I can regain neither his friendship nor his trust. So what good would it have done me if this morning I was to have pointed out that his navy jacket clashed with his black trousers, which, for the record, were a bit too long in the cuffs, if you ask me. But no one is asking me anymore, so I’ll keep my mouth shut.